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Credit & Collections Specialist

  • Isco
  • $53,370.00 - 88,710.00 / Year *
  • Louisville, KY 40202
  • Full-Time



Job Description

Job Details Description Position Summary: The Credit & Collections Specialist will be responsible for managing and collecting outstanding accounts receivable dollars, resolving customer billing issues and reducing accounts receivable Responsibilities: * Analyzing and assessing the creditworthiness of a potential client using external credit risk management tools/reports. * Account specific research and resolution in accordance with A/R goals and metrics. * Making outbound collection calls in a professional manner while keeping and improving customer relations. * Research and resolve customer disputes and complaints. Ensure follow up and resolution with internal team partners and external customers. * Process and compile appropriate information on accounts for refunds, write-offs, credit memos and adjustments. * Adhere to specific and strict deadlines as it relates to filing Lien and Bond Claim deadlines. * Respond to vendor inquiries regarding vendor forms, credit references, requests for tax exempt certificates and other matters. * Various duties, as assigned by Corporate Credit Manager. Minimum Qualifications: * 2 year college degree; or equivalent work experience required * Working knowledge of basic accounting principles * Superior organizational skills and ability to multi-task * Remain focused and on task in a fast-paced environment * Possess problem-solving and analytical abilities * Manages time effectively and adapt quickly to changing priorities * Able to handle difficult customers with diplomacy and tact * Strong computer/keyboard skills * Effective listening and phone skills Travel Required No. Qualifications 0'> Skills 0'> 0'> Preferred Vendor Management Intermediate Troublshooting Intermediate Teamwork Advanced Organizational Skills Intermediate MS Office Software Advanced Effective Communication Advanced Computer skills Advanced 0'> Behaviors 0'> 0'> Preferred Innovative : Consistently introduces new ideas and demonstrates original thinking Team Player : Works well as a member of a group Enthusiastic : Shows intense and eager enjoyment and interest Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well 0'> Motivations 0'> 0'> Preferred Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter : Inspired to perform without outside help Goal Completion : Inspired to perform well by the completion of tasks Financial : Inspired to perform well by monetary reimbursement Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal com

Associated topics: commission, guest, healthcare, inside sales, outside sales, phone, retail, sales, sales professional, sell


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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